Frequently Asked Questions
How We are Different: Chromelle perfume oils are completely alcohol free, vegan and cruelty free these transformative perfume oils will change your way of thinking when it comes to fragrance. 'Kick-to-the-curb' that overpowering, harsh perfume smell that's either overwhelming / evaporated and 'Say Hello' to a subtle all-day eternal slow-release that will turn heads in all the right ways.
Are your fragrance oils Vegan and Cruelty Free? We choose to be a compassionate company and have products that are not tested on animals and that do not contain any animal-derived items. Cruelty Free means that the product was developed without any tests on animals, while vegan means that the product does not include any animal-derived ingredients. We are committed to keeping Chromelle Vegan and Cruelty Free with clean and non-toxic ingredients. We can make a difference together. Read More about Our Vegan Cruelty Free Oils Here
What is in Chromelle Perfume Oil Rollers? Chromelle luxurious rollers are an innovative new way to apply fragrance, 100% alcohol free, they are pure oils, the first ingredient is fragrance, combined with nourishing Jojoba Seed Oil. Each fragrance oil blend is different based on the product but all are intriguing and compelling for all who come in contact with them.
How do you dispense the perfume oil? For your convenience our perfume oils each come in a premium glass 10ML roller with a smooth glide metal roller ball for ease of use and convenient for travel. Read More about How to Use Perfume Oils Here
How do you apply perfume oil? For optimal use store in a warm area for at least 30 minutes prior to use. Take a minimal amount and apply to pulse points once a day for an everlasting affect. Our rollers become more apparent as your body heats throughout the day, so a little goes a long way. Storing in a cold place is not recommended as our rollers don't emit normal levels of their signature magical aromas when chilled. Read More About How to Apply Perfume Oils Here
What are pulse points? Pulse points are the best place to apply perfume oils because the skin tends to be the warmest. Other warm points include behind the ears, at the bottom of the throat, the inside of the elbow, and behind the knees. Can also apply to the tips of the hair for a very subtle aroma and nourishing effect. Read More About Pulse Points Here
Are perfume oils better than perfume? We think so! It doesn't have the skin drying attributes found in alcohol based perfumes. They also last much longer without being overpowering. Unfading yet subtle endurance. But don't listen to us Read our Review Here
What is the best perfume for summer? A higher temperature makes perfumes smell stronger, so people tend to use lighter perfumes during summer. Since Chromelle fragrances are oil based they are a bit less reactionary and more steady than regular perfumes. All Chromelle fragrance oils are suitable for summer, if you need help picking one Take The Fragrance Finder Quiz.
Are You a Woman Owned Business? Chromelle is a 100% woman owned business. When you support Chromelle, you support a Canadian woman entrepreneur and a Girls E-Mentorship Mentor. Read Our Story Here
Do you offer curbside pickup? Yes! Curbside pickup is available M-F 9am-3pm. Orders placed within these times are usually ready within two hours or less. We will contact you once it's available for pickup.
How much do Perfume Oils Cost to ship? Currently, we have free shipping to Canada for orders of $50 or more. But regular shipping costs to are around $10 to the US.
How long does shipping take? Orders received M-F are generally processed and shipped out within two business days from our Toronto, Canada warehouse. Actual shipping times vary based on location, time of year, and type of shipping options selected at checkout.
What if I have very sensitive skin or skin allergies or Asthma? Although we don't have any known issues with our product creating any type of reaction. However, in order to err on the side of caution; anyone with a special sensitivity is recommended not to purchase.
Can I return or exchange my order? We have 30 day return policy for unopened items. please see our Return Policy for more details.
Do you have Free Perfume Samples? Currently, when you place an order for a full size bottle you get a free 1oz mini bottle of Chromelle! Check out the details here: Free Perfume Samples Canada or US or if you want to try all five different scents you can buy a sample set here: Buy Complete Sample Set Here